Reputation Management Services
With a growing number of customer review websites (25+) and local business listing websites (50+) that allow customers to leave reviews or get information about your business, its online reputation can have a tremendous impact on your ability to attract new customers, increase sales and in some cases, simply survive. In the digital era, this puts an immense amount of pressure on business owners and managers to monitor, track and address online information and reviews. We can help.
Our Reputation Management services take the stress out of protecting and improving your online reputation. Call today to set up your free, no-obligation consultation, and let's chat about how we can use customer reviews and local business listing websites to work in your favor. 707-599-0405.
Your businesses’ online reputation can have a tremendous impact on its ability to attract new customers, increase sales or in some cases, simply survive.
With a growing number of customer review websites (25+) and local business listing websites (50+) that allow customers to leave reviews or get information about your business, it is becoming increasingly important that its information is accurate and that its reputation is protected. In the digital era, this puts an immense amount of pressure on business owners and managers to monitor, track and address online information and reviews.
Our Reputation Management services take the stress out of protecting and improving your online reputation. Call today on 707-599-0405 to set-up your free consultation to see how we can use customer review and local business listing websites to work in your favor.
Customer Review Sites
People are talking about your business. Are you listening?
Good reviews can be good for business but bad reviews can have a devastating effect on one’s ability to attract new customers. In fact, in a recent study, it was determined that a single online complaint can cost you up to 30 customers. That’s a pretty scary statistic but it’s the reality that business owners face in an online world.
We monitor the feedback being left about your business, respond to every online review and answer every inquiry to encourage positive feedback and turn negative reviews into opportunity.
Local Business Listings
People can't shop with you if they can’t find you
With over fifty local business listing sites out on the web, there are quite a few places where people can find information about your business and it's important that each of these websites has it displayed correctly. Their error can cost you money! Your Groove Media's, Local Business Listing services ensure that when people look up businesses in your industry, they find you and the information they find is up-to-date and accurate.
What Else Can Be Done?
When you hire us to monitor and protect your online reputation, we’ll also work with you on actively improving your ratings on a variety of review sites. Better scores mean an increase in revenue. On average, a one-star increase on Yelp leads to a 5 to 9 percent increase in a business’ revenue. While Yelp may be the most popular, there are over 25 review sites on the web and that’s a lot of opportunity to get a bigger piece of the pie.
